Shipping policy

Once shipped, delivery typically takes 5–30 business days, depending on the destination, shipping carrier, customs processing, and other circumstances outside our control. Delivery estimates do not include the 10–14-business-day processing period.

Tracking and Delivery

Tracking information will be sent by email once your order has shipped. Please refer to the carrier’s tracking information for the most current delivery updates.

Library After Dusk is not responsible for delays caused by shipping carriers, customs processing, severe weather, labour disruptions, or other circumstances outside our control.

If tracking indicates that your parcel may be delayed, lost, damaged, or incorrectly delivered, please contact the shipping carrier and Library After Dusk as soon as possible. We will assist with any available carrier investigation or claim. Resolutions are subject to the carrier’s policies, available shipping coverage, and applicable consumer laws.

Customers are responsible for providing a complete and accurate shipping address when placing an order. Additional shipping charges may apply if an order must be resent because an incorrect or incomplete address was provided.

International Orders, Customs & Import Fees

Library After Dusk is based in Canada. Orders shipping outside of Canada are considered international parcels and may be subject to import duties, taxes, customs charges, tariffs, or carrier processing fees before delivery.

These charges are set by the destination country and/or shipping carrier. They are not collected by Library After Dusk unless they are shown and prepaid at checkout.

Library After Dusk is legally required to declare the full and accurate value of each order and include customs documentation when required. Order values cannot be lowered or marked as a gift to avoid fees.

Customers are responsible for any applicable import duties, taxes, customs charges, tariffs, or carrier processing fees required for delivery. If you have concerns about possible import fees, please check with your local customs office before placing an order.

United States

U.S. import rules have changed, and some parcels may be subject to duties, taxes, tariffs, or carrier processing fees before delivery. These fees may be collected by the shipping carrier, customs authority, or shown at checkout when available.

United Kingdom, Australia & New Zealand

Orders shipping to the U.K., Australia, and New Zealand may be subject to local import duties, taxes, customs charges, or carrier processing fees depending on the order value, parcel contents, destination country, and local import rules.

These charges are the customer’s responsibility and are not collected by Library After Dusk unless shown and prepaid at checkout.